Refund Policy
Sask Parks will only consider refunding fees if the request meets the grounds for refund. Refund requests must be received within 30 days of the departure date.
Important Notes:- Before completing the Refund Application Form you must cancel or change reservation through our Online Reservation Site or Call Centre 1-833-7SKPARK (1-833-775-7275).
- Under no circumstances will non-refundable fees including reservation, cancellation and change fees be refunded
- Once checked in at the park, all requests for in-park conditions (unsatisfactory conditions, poor customer service, etc.) must be directed to the Park Manager.
- Refund Application Forms must be received within 30 days of the departure date to be considered.
- Refund Application Forms are processed within six weeks.
- Entrance to, attendance at, or use of a Saskatchewan Provincial Park, including the use of park equipment or facilities, carry risks of injury or loss or damage of personal property. Park users acknowledge and assume all risks, which may include lost, stolen, or damaged property, as well as personal injury to oneself or to any family members or guests. The Government of Saskatchewan and its officers, agents, and employees do not assume liability for any lost, stolen, or damaged property, or for any injury incurred while visiting Saskatchewan Provincial Parks.
- If wildlife (bears, cougars, etc.) or insects (tent caterpillars, ticks, etc.) are in the campsite/campground or damaged/destroyed personal property.
- For weather (temperature, rain, snow, etc.) or air quality issues (wildfire smoke, etc.).
- Because fire bans/restrictions are in effect.
- For early departure, a maximum of two nights camping will be forfeited. (Exceptions - see Refunds below)
- If expected or common park conditions trigger an existing medical condition (reaction to bee sting, or asthma attack from campfire smoke, etc.) or if someone in the camping party gets ill but does not require medical attention.
- For errors made on reservation by the reservation holder.
- For minor vehicle issues including breakdowns, repairs or other equipment issues.
- When a reservation cancellation or change falls within the penalty period.
- For plans change due to arrangements falling through (i.e. child/pet care) or getting called into work.
- For incorrect charges caused by technical issues on parks.saskatchewan.ca.
- These applications require proof of the system error (e.g. screenshots of error messaging) and a summary including details regarding the time, date, and location on the website that the error occurred, and device and browser information.
- When you are unable to enter campgrounds or access campsites due to natural disasters, road closures or other park-related emergencies.
- For serious medical emergencies that prevent you from fulfilling the reservation.
- These applications require a doctor’s note or proof that a member of the camping party was seriously injured or admitted to the hospital. Dates on the medical note or document must coincide with the arrival date. Where applicable, the permit holder must cancel or change the reservation immediately.
- If there is a death in the immediate family.
- Where applicable, the permit holder must cancel or change the reservation immediately.
- Immediate family: Parents and their children or dependents permanently residing in the same household.
- Death of friends, distant relatives or pets do not qualify for refund.
- When the reservation holder or camping party member(s) are in a serious motor vehicle accident that prevent customers from fulfilling their reservation. Applications may require an accident report dated within the reservation time period.
- For winter camping (November 1 to March 31) when the following occurs:
- When temperature reaches -26 degrees Celsius or below with wind chill during your scheduled stay in a provincial park; or
- When you are unable to enter campgrounds or access campsites due to natural disasters, road closures (including travel not recommended advisories due to winter conditions as designated on the Saskatchewan Highway Hotline), or other park-related emergencies.
Refunds will not be given:
Refunds will only be given on the following grounds:
